Frequently Asked Questions

+ What payment methods are available?

We accept all modern payment methods including debit/credit, PayPal, wire transfer, and cheque.

+ How many days does it take to ship the ordered product?

We offer same-day shipment for all confirmed orders.

+ Do I get a product warranty?

Yes. All our pure copper Ethernet cables are backed by a 10-year warranty, giving you long-term confidence in their quality and performance.

+ How can I contact you?

You can reach us by phone at (347) 781 4942 during our business hours, 9:00 AM to 5:00 PM Eastern Time (ET). You can also email us at Sales@Newyorkcables.com,and our team will respond as soon as possible.

+ How to place an order?

Select the product you want to purchase and click Add to Cart. Once you have added all the required items, visit your cart and review the product details, quantities, and pricing. If everything is correct, click Proceed to Checkout. Enter the required billing and shipping information, choose your preferred payment method, and click Place Order to complete your purchase.

+ Are you a registered trademark in the USA?

Yes, New York Cables is a registered trademark in the USA.

+ Where are you located in the USA?

We are located at 441 Market St, Saddle Brook, NJ 07663. Click here for directions.

+ How do I track my order?

To track your order, visit our Track Your Order page. Enter the email address you used when placing your order along with your Order ID, then click the tracking button to view your order status and shipping updates.

+ Can I cancel my order?

Yes, you can cancel your order before 3:30 pm EST as per cut of time.

+ How do I get additional discounts?

You can get additional discounts on bulk orders. For more such discounts you can always contact us. We will be more than happy to assist you.

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